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Our mission is to provide full assistance at any time for any requirement
For any requirements of our customers when using the Platform as a whole and individual Tesisquare and third-party services.
A direct contact person is associated with each customer as a point of contact for any needs. To create a trusting and long-lasting relationship.
The daily flow of requests means we are able to foresee, anticipate and resolve key issues on a timely basis.
Constant request monitoring and analysis enables us to develop useful tools to automate risk management and reduce the need for intervention.
Direct contact with end users enables us to analyse requirements and develop implementations on all Tesisquare products.
A single trouble-shooting channel, to cut support times, costs and requests for assistance. Our Customer Service covers all Tesisquare areas.
A few numbers to sum up more than 20 years of experience
High ability in solving problems in the shortest possible time ensures a long-lasting relationship with each customer
Our customer service is ready to help you at any time.
Based on an annual assessment questionnaire.
Our customer service is organised from Italy and can respond in the language you prefer
We assign an Account with a personal email address to every project to take care of all requirements.
If you do not have an Account, contact us using this form